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Hyper-Flow
Warranty Overview
To apply for a warranty claim:
1. Carefully read the complete Limited Warranty below and determine if you are
eligible to file a warranty claim.
2. Contact Bryan Performance Enterprises, LLC and request a Return Goods Authorization Number
(RGA)
3. Return the converter in good condition, shipping prepaid, along with the
reason for warranty, vehicle odometer reading and proof of purchase. Please
include a short letter of explanation.
4. The RGA Number must be written clearly on the outside of the box. The shipment
will be refused if not shipped prepaid with the RGA Number clearly marked on
the outside of the box.
5. If a warranty claim relates to emission performance, proof of failure of
an emission test (test results) should be provided. Furthermore, proof of the
engine being tuned to the original manufacturer’s specifications and maintained
in proper condition is also required.
The most common reasons Converter Warranties are voided:
1. The Limited Warranty Registration has not been completed through our web
site (hyper-flow.com) or by mailing the enclosed card at the time of installation.
2. The vehicle is not properly tuned and maintained. (Raw fuel entering a converter
will overheat the converter.)
3. The converter is modified, painted, coated, or plated. (Modifying a converter
is also illegal. Coating, plating and painting can cause converter overheating.)
4. The converter is improperly installed or installed on a vehicle for which
it is not cataloged.
5. The converter has been physically damaged, abused, or neglected.
Bryan Performance Enterprises, LLC Catalytic Converter Limited Warranty
Bryan Performance Enterprises, LLC warrants to the original retail purchaser that its Hyper-Flow
Catalytic Converters have been designed and manufactured to meet EPA emissions
reduction requirements for 2 years or 25,000 miles, when a vehicle is properly
maintained. The stainless steel body including end pipes, and only those components,
are separately warranted for 5 years or 50,000 miles. Liability is specifically
limited to the value of merchandise sold.
Bryan Performance Enterprises, LLC will replace the defective converter provided the following
conditions have been complied with: 1) The Warranty Registration has been properly
completed through our web site or by mailing the included card to Bryan Performance Enterprises, LLC
at the time of installation. 2) The Bryan Performance Enterprises, LLC Warranty Department is
contacted. You will be given a Return Goods Authorization (RGA) Number that
is valid for 30 days. 3) The converter must be returned in good condition, shipping
prepaid, along with reason for warranty, vehicle odometer reading and proof
of purchase; the RGA Number must be written clearly on the outside of the box.
Please include a short letter of explanation. The shipment will be refused if
not shipped prepaid with the RGA Number clearly marked on the outside of the
box. 4) If a warranty claim relates to emissions performance, proof of failure
of an emissions test (test Results) must be provided. Furthermore, proof of
the engine being tuned to the original manufacturer’s specifications and
maintained in proper condition is also required. Bryan Performance Enterprises, LLC reserves
the right to make a determination as to the proper operating condition of such
vehicle. Bryan Performance Enterprises, LLC reserves the right to make the final determination
as to whether the product is eligible for warranty.
This warranty is conditioned upon the converter being unmodified and properly
installed on the vehicle for which it is cataloged and the vehicle being maintained
in proper operating condition, with all vehicle emissions control equipment
connected and operating according to the manufacturer’s specifications.
The warranty does not cover components other than the Hyper-Flow catalytic converter.
Bryan Performance Enterprises, LLC assumes no liability for converter failure caused by engines
improperly maintained or tuned, the used of leaded fuel, or physical damage.
Converters that have been installed on vehicles with modified exhaust or modified
emissions control systems are not warranted. Converters which have been modified
in any way, including but not limited to, painted, coated or plated, or installed
on a vehicle for which they have not been cataloged are not warranted. Other
reasons the void the warranty include, but are not limited to, improper installation
or maintenance (as determined by Bryan Performance Enterprises, LLC), misuse or abuse, negligence,
use in off-road and/or racing applications, alterations on the original design
or unauthorized repairs.
This limited warranty is limited to the replacement of a defective converter.
Not covered costs include, but are not limited to, removal, installation, parts,
shipment costs, damage to other components and costs incurred due to downtime
of vehicle.
This limited warranty is the only warranty extended by Bryan Performance Enterprises, LLC. Bryan Performance Enterprises, LLC hereby disclaims any other warranties implied or expresses, in writing
or orally.
This warranty gives you specific legal rights; you may have other rights, which
will vary from state to state. Keep this warranty for your records
Bryan Performance Enterprises, LLC. 3647 Fair Hill Dr, Bethlehem, GA. 30620 770/355-4691
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